Payment and dispatch
The following terms and conditions apply:
Dispatch conditions
Deliveries are made within Germany and in the following countries: Österreich, Niederlande, Vereinigtes
Königreich, Schweden.
Dispatch costs (inclusive of legally applicable VAT)
Deliveries within Germany:
Sofern sich aus unserem Angebot nichts anderes ergibt, handelt es sich bei den angegebenen Preisen um
Endpreise, welche die gesetzliche Umsatzsteuer enthalten. Gegebenenfalls zusätzlich anfallende Liefer- und
Versandkosten werden in der jeweiligen Produktbeschreibung gesondert angegeben.
From a order value of 40,00 € onwards, we deliver shipments free of cost.
Deliveries to foreign countries:
We charge a lump sum shipping cost for deliveries to foreign countries as follows: 3,90 €
From an order value of 40,00 €, we deliver shipments to foreign countries free of cost.
Delivery periods
Unless any other period is specified in the item description, the product is delivered in Germany within 3 - 5
days, in case of foreign deliveries, within 5 - 7 days after the order confirmation (in case an advance payment
has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.
Terms of payment
In case of deliveries within Germany, you have the following payment options:
- Prepayment via transfer
- Payment via SEPA direct debit
- Payment via credit card
- Payment via PayPal
- Payment by invoice (Klarna)
In case of deliveries to a foreign country, you have the following payment options:
- Payment via SEPA direct debit
- Payment via credit card
- Payment via PayPal
- Payment by invoice (via Klarna; Fee of 0 € per order)
Further details on payment
We reserve the right to make the delivery only against prepayment via transfer in isolated cases.
The invoice amount is to be settled at the time of payment on invoice within 14 days.
If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to
collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You are
under obligation to send us the mandate in writing with your signature within 5 days after signing the contract.
You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure
that the account in question possesses sufficient covering funds on the due date.
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion
of the contract.
In case of an overseas delivery for which payment is made using a credit card, your credit card account is
debited in conjunction with the shipping of the goods.
Our bank account:
mymuesli AG
BIC (SWIFT): DRES DE FF 700
IBAN: DE75 7008 0000 0778 892 700
Commerzbank (ehem. Dresdner Bank)
Verwendungszweck (bitte genau so schreiben): Bestellung Nr. XXXXXXXXX
(Die Bestellnummer ist unheimlich wichtig! Bitte angeben)
In case of questions, please contact us at the contact details mentioned in the Legal Notice.